Showing posts with label bad company. Show all posts
Showing posts with label bad company. Show all posts

Tuesday, May 20, 2014

Beauty Army

Have you ever heard of Beauty Army? Beauty Army is another subscription box in my arsenal. And I am here today to warn you about this subscription. It is $12.00 a month and I signed up when they were fairly new. My first box was phenomenal and was packed full of great products. I immediately jumped on the 1 year option to receive one box free. I have no idea how long I have left on this year because I end up skipping every month. Yes, you did read right, you can skip. And that is the only saving grace to this train wreck of a service. 

Beauty Army promotes it's ability to customize your box to your preferences but I can attest to the fact that no matter what you do and how many times you change your profile, you will only get 1 or 2 minor changes in product. 

Here is a look at my profile. You can update your skin tone, hair color, scent preference, and also what you are interested in receiving. It only makes a difference in what foils you get.

Yup.. Foil packets. $12.00 in foil packets. Foil packets that I can and have gotten for free. Literally, almost every single one of these I have already received from a sample site at no charge. You have the lovely option of picking 6 out of 9 offered.




So those are my choices. For $12.00. It is a joke. Really. It has to be a joke. How can a company think that this is okay? And it's not that I am ranting for no reason.. this is not the first time I have been offered all foils. This happens 90% of the time with this company. 

Please do yourself a favor. Save your $12.00 and visit Walmart and Target's online sample center because you will not pay a dime for these same products.

/end rant.




Tuesday, May 13, 2014

Paxton Cove


Paxton Cove is a daily deal website that features hand made items, craft supplies, and home goods. Generally they feature a half dozen deals a day at really great prices. 

But I have a bone to pick with Paxton.



Paxton Cove is known for their Washi grab bags. For $12.74 I was promised 10 rolls of Washi. You can see the order snip above. You might also notice the date of April 15th when I ordered. And then notice that 1 month later my order is still "processing".

I have e-mailed customer service numerous times and received no response.

I posted on Facebook and received no response.

I then posted comments on every single one of their posts asking what it takes to get a response. They promptly deleted those and blocked me.

For all the time they take to delete peoples comments, they could have easily answered my e-mail.

This company is a joke. I know I am not the only person who has had problems with this site. There were other comments from people on the page that were also deleted immediately.

I strongly suggest never to order from Paxton Cove. Truly, no customer service means bad customer service. And I am allowed to say that considering that customer service is my profession.

Do yourself a favor and visit Pick Your Plum instead. I have never had a bad experience. Their products are wonderful and affordable.  I order from them more often than I should.